Shipping policy
Thank you for shopping with lumoraliving2
Order Processing
Orders are processed within 1-3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery time are 10-15 business days. Delivery times are estimates and may vary due to customs processing,weather,holidays,or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout unless free shipping is offered as part of a promotion.
Order Tracking
Once your order has been shipped, you will receive a confirmatiom email with a tracking number (where available).
Customs and Import Duties
International customers are responsible for any customs duties, import taxes, or other fees charged by their country's customs authorities.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe,please contact us. We will work with the shipping carrier to help resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the item and packaging.
Contact Us
For any shipping Question, please contact us at:
Email: kaurji1974@gmail.com